Returns
Items can be returned within 30 days of delivery only if the package is unopened and in its original condition. Opened packages cannot be returned.
Damaged, defective or wrong items
If your order arrives damaged, defective or isn't what you ordered, email us within 14 days of delivery with your order number and a photo. We'll send a replacement or a full refund at no cost to you.
How to start a return
Email hello@carolinasalinasdesigns.com with your order number. We'll reply with return instructions.
Refunds
Once your unopened return is received and inspected, your refund is issued to your original payment method within 5–10 business days. Original shipping costs are non-refundable unless the item was damaged, defective or incorrect.